Help Center & Support Desk
Find instant answers to popular questions about our Ayurvedic wellness formulations, 8-income binary compensation plan, orders, and wallet payouts.
Frequently Asked Questions
πΏ Are Vedic Cosmetics products 100% pure and certified? +
Yes, all our formulations are crafted following classical Ayurvedic texts (Charaka Samhita & Bhavaprakasha). Every single batch is tested in NABL accredited laboratories for zero heavy metals, zero synthetic chemicals, and 100% active herbal bio-potency.
πΌ How does the 8-Income Compensation Plan work? +
Our business plan generates 8 distinct revenue streams: 10% Direct Referral, 10% Daily Binary Matching (with carry-forward), 1% Kohinoor Monthly Turnover Pool, Rank Rewards up to βΉ50 Lakhs, Repurchase Royalty, Auto Pool, and Leadership Travel funds. All bonuses are calculated on Business Volume (BV).
πΈ When are distributor wallet payouts disbursed? +
Payout withdrawals can be requested directly from your Member Backoffice. Withdrawal requests are processed bi-weekly (every Tuesday & Friday) directly into your KYC-verified bank account via NEFT/IMPS with 5% statutory TDS deduction.
π¦ How do I track my dispatched order? +
You can track your order in real-time by entering your Order Number or Phone on our Track My Order page. Live SMS and WhatsApp updates are also sent at every transit hub.
π What is the return and replacement process? +
We offer a 7-day doorstep replacement guarantee on genuine transit damage or seal breakage, plus a 30-day distributor cooling-off buyback policy as per Consumer Protection Direct Selling Rules 2021.
π© Submit a Support Ticket
Our dedicated grievance and support desk responds within 2-4 business hours.
βοΈ Email: support@vediccosmetics.online